5 Easy Steps to Successful Change Management Communication

The corporate roadside is littered with failed change-management efforts, and a major contributing cause is ineffective communication. Maybe it’s a new software system that’s known to improve productivity, but the expected users are not engaged, and training is inadequate. Or, perhaps the company wants to move from a divisional org chart to a matrix reporting …Read More

Attributes of Physician Leaders that Produce Success in Value-Based Care

As a physician leader who coaches other physician leaders, I can attest to the fact that the design of value-based care requires physician participation. The tough decisions about what is value-added, cost-effective care—as opposed to costly waste—must be made by clinicians who understand the medial science that supports appropriate clinical protocols. Physicians must decide whether a …Read More

Leveraging Digital Innovation on the Journey to Value-Based Care

The American healthcare industry continues to be low in its degree of digitization relative to other service industries, but there is no shortage of innovative and emergent technologies that enable real-time disease management, patient health management, well-being and experience management, and other patient-centric service innovations. Yet, barriers to adoption are high. These include variability in …Read More

A Blueprint for Building a ‘Risk Ready’ Healthcare Organization

Facing growing pressure from insurers to assume more financial risk, healthcare providers are exploring ways to better manage cost and utilization through risk-based contracts. Unfortunately, the approaches these organizations have adopted are too often inadequate, because their executive teams are giving most of their attention to the contract itself and not enough thought to what …Read More

Change Management in Health Care: Navigating the Human Side of Successful Transitions

Change is occurring at a rapid pace in the healthcare industry: Hospitals are merging, large medical groups are forming, and clinically integrated networks and integrated delivery networks are acquiring hospitals and physicians. As a result, leaders are involved in due diligence and transitional processes that address corporate structures, employee benefits, insurance policies, financials, hard assets, …Read More

Best Practices for Implementing High-Performing Data Governance for Your Healthcare Organization

Through the continued journey of transitioning to a high-value, person-centric care model from a high-volume, process-centric care model, providers are forced to view care delivery through a new lens. As organizations consider digitization of their service offerings, having an effective analytics framework that produces actionable insights becomes imperative. The need for actionable information continues to …Read More